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# Emergency Medical Care Inc.

## Sitemaps

- [XML Sitemap](https://emci.ca/sitemap.xml): Contains all public & indexable URLs for this website.

## Pages

- [Home](https://emci.ca/) - Emergency Medical Care Inc. (EMC) is a Medavie Health Services (MHS) operating company that manages and operates ground ambulance, TeleCare, medical communications, air medical transport operations, and the medical communications centre in Nova Scotia.
- [811 Secure Chat](https://emci.ca/811-secure-chat/) - 811 Secure Chat First Name *Last Name *Email Address *Confirm Email Address *Mobile Number *I consent to receiving my account notifications by phone, text and/or email from Emergency Medical Care Inc. (EMC). I understand that I can unsubscribe to the emails or reply STOP to opt-out of text messages at any time. EMC is committed
- [Job Opportunities](https://emci.ca/job-opportunities/) - Job Opportunities Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government’s Emergency Health Services (EHS) Operations division and the Department of Health and Wellness. As well, EMC operates
- [Privacy](https://emci.ca/privacy/) - Privacy Notice General Privacy StatementEmergency Medical Care Inc. (EMC), a subsidiary of Medavie Health Services (MHS), is committed to the appropriate use and protection of personal information at all times. This Privacy Notice is to inform visitors of our website(s) about the purposes for which we may collect, use, and share personal information and how
- [Leadership Team](https://emci.ca/leadership-team/) - Leadership Team Matthew Crossman President and Chief Operating Officer Learn More Matthew Crossman joined Emergency Medical Care Inc. (EMCI) as Chief Operating Officer (COO) in January 2024. As COO, Matthew provides leadership and direction for the day-to-day operations of the EHS Ambulance Operations system in Nova Scotia (ground/air/medical communications), as well as 811 Telecare for
- [Careers](https://emci.ca/careers/) - Careers Become an EMR Job Opportunities Fan Mail About Nova Scotia SlideJob OpportunitiesInterested in expanding your paramedic career? Learn MoreSlideFan MailLearn MoreSlideAbout Nova ScotiaLearn More Why Work for Us? Our employees are the reason for our success. They are dedicated to achieving excellence in every aspect of their roles. It is because of our incredible
- [TeleHealth](https://emci.ca/integrated-health-programs/) - TeleHealth TeleHealth On November 1, 2016, Emergency Medical Care Inc. (EMC) assumed management of Telecare services (now TeleHealth) from McKesson Canada. This includes 811 and Tobacco Free Nova Scotia (TFNS) for the Nova Scotia Department of Health and Wellness and 811 for the Prince Edward Island Department of Health and Wellness. 811 Telecare 811 Telecare provides
- [News](https://emci.ca/news/) - If you have a media inquiry, please email media@emci.ca or call our toll-free media line 1-888-255-6606 FEATURED Indigenous Artwork Showcased at Paramedic Stations Sydney, N.S. – A partnership between EHS Operations and Friends United will see Indigenous artwork showcased at select paramedic stations across Nova Scotia. The first two pieces of artwork were unveiled at
- [Community Events](https://emci.ca/community-events/) - Community Events Annual Events Community Relations Sponsorships/Donations SlideAnnual EventsLearn MoreSlideCommunity Relations ParamedicsThe role of the Community Relations Paramedic (CRP) is to support public education programs related to health promotion, injury prevention and emergency health services across the province. Learn MoreSlideSponsorships/DonationsLearn More At Emergency Medical Care Inc., we are committed to promoting health and wellness as
- [Our Services](https://emci.ca/our-services/) - Our Services EHS AED Registry EHS LifeFlight EPSO Fleet & Physical Resources Ground Ambulance Integrated Health Programs Medical Communications Centre Medical First Response Special Patient Program SlideGround AmbulanceOur highly-trained paramedics, nurses, medical communication officers and support staff work hard every day. Learn MoreSlideMedical Communications CentreThe Medical Communications Centre (MCC) is the first point of contact
- [About](https://emci.ca/about/) - About About EHS About EMC Accreditations Leadership Team SlideAbout EHSEmergency Medical Care Inc. has many responsibilities to fulfill in order to provide the high-quality level of care that Nova Scotians deserve. We are proud to serve the people of this province, and it is a task that we take seriously. Learn MoreSlideAbout EMCWe attribute a
- [Social Media](https://emci.ca/social-media/) - Follow Us on Social Media Facebook Twitter Instagram Linkedin
- [Send a Note of Thanks](https://emci.ca/send-a-note-of-thanks/) - Have you had a positive experience with one of our emergency medical staff and wish to thank them? Please take a minute to share your story or message! We will share your kudos with staff and on our social media channels.Notes of thanks from patients, family members and the public mean a lot to our paramedics,
- [Employee Sign In](https://emci.ca/employee-sign-in/) - Welcome,The Pulse is Emergency Medical Care Inc.’s employee intranet site. To sign in, please click the link below and enter your login credentials. If you do not know your login credentials, please contact IT Support at 1-888-620-4111.If you require support or would like to request changes to content found on The Pulse, please email pulse@emci.ca.Thank
- [Additional Info](https://emci.ca/about-emc/) - Additional Information Nova Scotia Department of Health The department in the Nova Scotia government responsible for provincial health care. Emergency Health Services Nova Scotia A division of the Department of Health that regulates the ground ambulance and air medical transport operations in Nova Scotia. EHS LifeFlight The air medical transport program in Nova Scotia, managed
- [Fan Mail](https://emci.ca/testimonials/) - Fan Mail “I wish to express my gratitude to the paramedics who responded to my call. Both were professional, attentive, and reassuring.” Thank you for the great service. They really took care of me and saved my life and I really appreciate it.” "I would like to thank the lady that stayed on the phone
- [Privacy](https://emci.ca/privacy-2/)
- [EHS LifeFlight](https://emci.ca/ehs-lifeflight/) - EHS LifeFlight EHS LifeFlight provides critical care to ill and injured patients, immediate clinical expertise, decision-making support and safe, timely transport via rotor wing, fixed wing or ground ambulance. Operating in Nova Scotia since 1996, the EHS LifeFlight team consists of highly-trained Critical Care Paramedics, Critical Care Nurses and Registered Respiratory Therapists. The obstetric, neonatal and pediatric teams
- [EPSO](https://emci.ca/epso/) - EPSO Emergency Preparedness and Special Operations (EPSO) is a division of Emergency Health Services (EHS) Ambulance Operations. EPSO is available to assist regionally, as well as provincially, in times of disaster, special events, planning and with scene standbys that have the potential to be of longer duration and possibly hazardous. All EPSO team members are trained
- [Media](https://emci.ca/media/) - News Social Media SlideNEWSLearn MoreSlideSOCIALMEDIALearn More
- [About Nova Scotia](https://emci.ca/about-nova-scotia/) - About Nova Scotia Emergency Health Services Nova Scotia A division of the Department of Health that regulates the ground ambulance and air medical transport operations in Nova Scotia. Learn More College of Paramedics of Nova Scotia Regulating body for the practice of paramedicine in Nova Scotia. Learn More Canadian Medical Association (CMA) A national association
- [Special Patient Program](https://emci.ca/spp/) - Special Patient Program Should you or a family member have a complex medical condition, rare illness or injury that requires its own medical care protocols, talk to your doctor about the EHS Special Patient Program. The program makes sure paramedics know about the patient’sneeds. When EHS is called to help, paramedics will have quick access
- [Medical First Response](https://emci.ca/medical-first-response/) - Medical First Response Program (MFR) The EHS Medical First Response (MFR) Program is a provincial-based program that serves to enhance pre-hospital patient care provided by the Emergency Health Services system in Nova Scotia. Beyond the lifesaving instructions provided by the EHS Medical Communications Officer, a Medical First Responder is often the first physical contact that the patient has
- [EHS AED Registry](https://emci.ca/ehs-aed-registry/) - EHS AED Registry Welcome to the EHS AED Registry Program. Through the promotion of AEDs and increasing CPR and AED awareness, the EHS AED Registry program is committed to helping save lives in Nova Scotia and beyond. The core function of the registry is to help improve sudden cardiac arrest survival rates by rapidly linking
- [About EMC](https://emci.ca/about-ehs/) - Relationship to Medavie Health Services Emergency Medical Care Inc. (EMC) is a wholly owned direct subsidiary of Medavie Health Services (formerly Medavie EMS Inc.), a member of the Medavie Blue Cross Group of Companies. We delivery a high quality pre-hospital care program to Nova Scotians every day through a long-term performance-based contract with the provincial government’s Emergency Health Services (EHS)
- [Contact Information](https://emci.ca/contact-information/) - Contact Information We want to hear from you. You can reach us through any of the following methods. Email: info@emci.ca Telephone: (902) - 832 - 8320 Toll Free: 1 - 888 - 893 - 5777 Fax: (902) 832 - 8333 Mailing Address: 239 Brownlow Avenue, Suite 300 Dartmouth, Nova Scotia, B3B 2B2 IN EMERGENCIES DIAL
- [Accreditations](https://emci.ca/accreditations/) - Accreditations We attribute a large part of our success at Emergency Medical Care Inc. to our employees. Their dedication and devotion to our world-class pre-hospital care program ensured that we received accreditation through the Commission on Accreditation of Ambulance Services (CAAS). This organization sets the standards for the ambulance service industry in North America. We received CAAS
- [EMS Exemplary Service Medal](https://emci.ca/awards-recognition/) - The Emergency Medical Services Exemplary Service Award About the EMS Exemplary Service Medal The EMS Exemplary Service Medal, created on July 7, 1994, is awarded by the Governor General of Canada. The medal recognizes professionals in the provision of pre-hospital emergency medical services to the public. Recipients are those who have performed their duties in
- [Giving Back](https://emci.ca/giving-back/) - Sponsorships/Donations EMC has a long history of supporting our employees in their communities through sponsorships. We want to ensure that we are making a true difference and the most effective way is to ensure that our contribution is focused in key areas related to our business.The following outlines the EMC sponsorship strategy; including objectives, focus
- [Requirements](https://emci.ca/requirements/) - Requirements For more information on EHS LifeFlight: General Inquiries: (902) – 873 – 3657Website: www.ehslifeflight.ca Email: ehslifefight@emci.ca
- [Medical Communications Centre](https://emci.ca/medical-communications-centre/) - Medical Communications Centre(MCC) The Medical Communications Centre (MCC) is the first point of contact for most people across the province. All emergency (911) and non-emergency (hospital transfers, etc.) medical calls are directed through our communications centre. Our highly-skilled medical communication officers and dispatchers work closely together to ensure that help is on the way immediately.
- [Ground Ambulance](https://emci.ca/ground-ambulance/) - Ground Ambulance EHS Ambulance Operations, managed and operated by Emergency Medical Care Inc., is responsible for the day-to-day workflow of the EHS system (ground ambulance, communications and specialty teams). Operations provides 24-hour emergency medical response for the Province of Nova Scotia and oversees planning, response and recovery of disasters, special operations and new programs. EHS
- [Community Relations](https://emci.ca/community-relations-paramedics/) - Community Relations The role of the Community Relations is to support public education programs related to health promotion, injury prevention and emergency health services across the province.Important: For paid medical coverage, please email specialevents@emci.ca. The role of community relations does not include medical coverage for community events.Community Event Requests: If you would like to request EHS representation and/or
- [Annual Events](https://emci.ca/annual-events/) - Annual Events Paramedic Services Week Each year, EHS paramedics, nurses, medical communications officers and support employees are busy in their communities educating Nova Scotians about the EMS system and sharing important health and wellness and public safety messages. Camp Courage We proudly support Camp Courage, a non-profit organization for females between the ages of 15
- [System Support](https://emci.ca/fleet-physical-resources/) - Fleet & Physical Resources We have extremely high standards for the quality and performance of our ambulances. The utmost importance is given to maintaining and servicing our more than 180 vehicles to adhere to those standards. Our dedicated fleet centres located across the province are designed to allow on-site repairs and routine maintenance of each
- [Contact Us](https://emci.ca/contact-us/) - Contact Us Do you have a story you want to share? Do you want to send comments to the emergency medical services people who helped you through a difficult time? Or do you just have questions about the role of pre-hospital care in Nova Scotia?Please share your stories, comments, feedback and inquiries with us by
- [Patient Care Records](https://emci.ca/patient-care-records/) - Company Perspective - Clinical Quality & Patient Safety The safe delivery of healthcare in today’s landscape poses formidable concern and challenges in terms of an aging population, increasing acuity and co-morbidities, diminishing health care resources and ever changing treatment innovations and technology. At the forefront is the realization that a patient who enters the health
- [Terms of Use](https://emci.ca/terms-of-use/) - Terms of Use While every effort is made to ensure the timeliness and accuracy of the information, documents, legislation, data or material (the “Information”) available on this site, Emergency Medical Care assumes no liability or responsibility for the completeness, accuracy or usefulness of any of the Information. Information (including any revisions and
- [Department of Health and Wellness](https://emci.ca/department-of-health-and-wellness/)
- [Important Numbers](https://emci.ca/important-numbers/)
- [Resources](https://emci.ca/resources/)
- [Publications](https://emci.ca/publications/)
- [SIM Unit](https://emci.ca/sim-unit/)
- [Current Research](https://emci.ca/current-research/)
- [Mental Health Support](https://emci.ca/mental-health-support/)
- [Public Health](https://emci.ca/public-health/)
- [PHIA](https://emci.ca/phia/)